More Singaporean workers are using AI, but are afraid to admit it: survey

A Slack survey reveals that 52% of Singapore workers use AI at work — yet 45% feel uncomfortable admitting this to their managers.

The stat highlights a significant disconnect in technological integration, CNBC reports.

The demand for AI talent in Singapore has dramatically increased, with generative AI job postings growing 4.6 times between September 2023 and September 2024, according to Indeed. Despite this surge, workers remain hesitant about AI usage.

Christina Janzer, senior vice president of research and analytics at Slack, told CNBC Make It that workers are “excited about AI, but uncertain about how to use it in the workplace.” Top concerns include fears of being perceived as “incompetent,” “lazy,” or “cheating.”

The survey uncovered additional insights: 88% of Singapore employees feel urgent pressure to become AI experts, yet 63% have invested less than five hours in AI skills training. This skills gap presents a critical challenge for workplace technology adoption.

Janzer recommends that businesses provide clear AI usage guidelines, create space for experimentation, and encourage open dialogue about AI tools. Employers should specify which AI technologies are approved and demonstrate appropriate usage.

The findings showcase the need for comprehensive AI training, clear policies, and a supportive culture that demystifies emerging technologies. Companies that successfully address these workforce concerns will likely attract and retain top talent in an increasingly AI-driven marketplace.

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